Booking Terms and Conditions
Please ensure you are in agreement with our terms and conditions and are aware of the following policies when booking one of our productions.
Booking Agreement
Once a booking has been made and confirmation has been sent, you are entering into a binding agreement with the company to purchase one of our productions. Cancellations made within 18 weeks of a booking will be payable at full cost.
A cancellation may be defined as (although is not limited to) the following: 'changing your mind', staff shortage, 'a double booking', adverse weather conditions, school closure, or having failed to adhere to the terms and conditions.
We will always make every possible effort to ensure we honour your booking. However, on the rare occasion where we may be forced to cancel, we will always try to rearrange the booking for another occasion. If this is not possible we will issue you with a full refund within 21 days of the original booking date.
If given sufficient notice we may be able to amend your booking time/date. However, this is carried out at the discretion of the company and is not always possible.
Payment
Payment must be made in advance of the production. Payment details can be found printed on your invoice..
Please ensure you have read the information pack that accompanies your booking carefully as It might require the hall to be set up in a specific way in advance of the production.
Health and Safety
As you would expect, we take health and safety and the welfare of children extremely seriously. All of our tour members will be in possession of a Disclosure certificate which will be available for inspection when visiting your school. Certificates are issued by Disclosure Scotland (the regulatory arm of DBS in Scotland). In addition, company members each carry both company ID and photographic ID. Cast members will also be wearing an easily identifiable company sweatshirt
However, tour members will not be left alone with children on a one to one basis,and are not 'solely responsible for them' nor does our work fall under the category of a 'regulated activity': Therefore a Disclosure Certificate is not required by law.
'for activity undertaken regularly in a number of different establishments, but only infrequently in each: each establishment is only arranging the activity infrequently, so each establishment is not a regulated activity provider in relation to that activity" - Guidance on regulated activity. Department for Education 2012.
The safety and well being of our audience and our performers is always our prime concern. The company carries Public Liability Insurance with a £1,000,000 limit of indemnity.
If you have any questions regarding the above, you can contact us on 0800 158 3840 or write to:
the take away theatre company
10 Millbank Street
Dalrymple
Ayrshire
KA6 6FE